Delivery and Returns

Once your order has been completed, your order will be dispatched with one of our courier partners. As soon as your parcel has been packed, you will receive tracking details via email and will receive tracking updates on your order to ensure you're kept up to date every step of the way.

  • Delivery times vary based on your location, and can take between 2 - 5 working days (excl weekends)
  • You can return or exchange your order for any reason, within 7 days of delivery. 
  • Please note: If you ordered the incorrect size, we may charge for collection and re-delivery of your order.
  • In-Store pickup available at our V&A Waterfront store.

SALE Products

We cannot accept returns on SALE items or gift cards. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), and swimwear and underwear.